1. Introduction

Ikojn Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit iamikojn.com, purchase our services, join our community, or communicate with us.

By using our website or services, you agree to the collection and use of information as described in this policy.

 

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2. Who We Are

Ikojn Health is a health coaching, empowerment, and education platform operated by Dr. Bernadette Kimemia. Our website is iamikojn.com.

Important: Ikojn Health is a separate entity from Uhai Health (liveuhai.com), Dr. Kimemia’s clinical medical practice. Information collected by Ikojn Health is not shared with Uhai Health, and vice versa. If you are a patient of Uhai Health, your patient records are governed by Uhai Health’s separate Privacy Policy and HIPAA Notice of Privacy Practices.

 

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3. Information We Collect

We collect the following categories of personal information:

3a. Information You Provide Directly

• Name and email address — when you sign up for our email list, download a lead magnet, or contact us
• Phone number — when you opt in to SMS communications or complete a booking or application form
• Health and lifestyle information — when you complete a coaching application or intake form (used solely for coaching purposes; this is not medical information)
• Payment information — when you purchase a service or membership (processed securely through our payment processor; we do not store full payment card details)
• Communications — messages, questions, or feedback you send to us

3b. Information Collected Automatically

• Usage data — pages visited, time spent on site, links clicked
• Device information — browser type, IP address, operating system
• Cookies and tracking technologies — see Section 8 for details

 

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4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage coaching, community, and course services
• To communicate with you about your program, sessions, and account
• To send you email newsletters, educational content, and promotional offers (with your consent)
• To send SMS/text message communications (with your explicit consent — see Section 5)
• To process payments and manage billing
• To improve our website and services
• To comply with legal obligations

 

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5. SMS / Text Message Communications — A2P Compliance

Ikojn Health uses SMS messaging to communicate with clients and community members. The following governs our SMS practices in compliance with A2P 10DLC carrier requirements:

5a. Opt-In

We only send text messages to individuals who have explicitly opted in by providing their phone number and checking an opt-in checkbox on one of our forms. Consent is never assumed or inferred.

Opt-in language on all Ikojn Health forms reads:

“By providing your phone number, you consent to receive automated and non-automated text messages from Ikojn Health, including appointment reminders, program updates, and promotional messages. Message and data rates may apply. Reply STOP to unsubscribe at any time.”

5b. Types of Messages Sent

• Discovery call and session reminders
• Coaching program updates and check-ins
• Community announcements
• Program launches and promotional offers
• Event notifications

5c. Opt-Out

Reply STOP to any text message to unsubscribe immediately. You will receive one confirmation message. To re-subscribe, reply START.

5d. Help

Reply HELP to any text message or email hello@iamikojn.com for assistance.

5e. Message Frequency

Message frequency varies. You may receive up to [X] messages per month depending on your enrollment and activity.

5f. No PHI via SMS

No protected health information (PHI), clinical data, or medical records are transmitted via Ikojn Health SMS. All SMS communications are coaching and administrative in nature.

5g. Phone Number Privacy

Your phone number will not be sold, shared, or transferred to any third party for marketing purposes. It will not be shared with Uhai Health or any other entity without your explicit consent.

 

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6. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

We never share your information with Uhai Health or any other medical practice without your explicit written consent.

 

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7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Active clients/members: Data retained for the duration of the coaching relationship plus 3 years
• Email subscribers: Data retained until you unsubscribe
• SMS subscribers: Data retained until you opt out
• Payment records: Retained for 7 years per financial record requirements
• Coaching intake information: Retained for 3 years after the coaching relationship ends

You may request deletion of your data at any time (see Section 9).

 

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8. Cookies and Tracking

iamikojn.com uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Types of cookies we use:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies — used to track the effectiveness of our content and ads

You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the website.

 

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9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information
• Opt-out of SMS — reply STOP to any text message
• Opt-out of email — click unsubscribe in any email or contact us directly
• Data portability — request your data in a portable format

To exercise any of these rights, contact us at hello@iamikojn.com. We will respond within 30 days.

 

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10. Children’s Privacy

Ikojn Health services are intended for adults 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will delete it promptly.

 

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11. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. These include encrypted data transmission (SSL), access controls, and secure third-party platforms. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

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12. Third-Party Websites

Our website may contain links to third-party websites, including liveuhai.com (Uhai Health). This Privacy Policy applies only to iamikojn.com. We are not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policies of any website you visit.

 

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

 

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14. Contact

For questions, requests, or concerns about this Privacy Policy, contact us at:

Ikojn Health hello@iamikojn.com iamikojn.com